Privacy Policy

Introduction

MacBook Screen Repair Sydney respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store and protect information when you use our MacBook screen repair services or interact with our website.

MacBook Screen Repair Sydney is a specialist screen repair division of MacComputerNSW. This policy applies to information collected through both our website and in person at our workshop near Castle Hill.

Information We Collect

When you use our services or contact us, we may collect the following types of information:

Contact Information

• Name
• Phone number
• Email address

Device Information

• MacBook model and serial number
• Description of screen damage or issues
• Repair history with us

Service Information

• Repair details and dates
• Pricing and payment information
• Communications with our team

How We Use Your Information

We use the information we collect for the following purposes:

• To provide MacBook screen repair services
• To contact you about your repair status
• To process bookings and appointments
• To maintain warranty records
• To respond to enquiries and provide support
• To improve our services

Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share information only in the following circumstances:

• With MacComputerNSW as our parent business for administrative purposes
• When required by law or legal process
• To protect our rights or the safety of others

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil warranty obligations. Repair records are typically kept for a reasonable period to support warranty claims and service history.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Opt out of marketing communications

To exercise these rights, contact us using the details on our contact page.

Website Information

Our website may use cookies and similar technologies to improve user experience. We may collect basic analytics information about how visitors use our website, such as pages visited and time on site. This information is used to improve our website and services.

Third Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us:

• Phone: 0400 454 859
• Visit our contact page
• Drop in to our workshop near Castle Hill